The facts & figures
Tour and Taxis is a large, multi-tenant building in the historic royal warehouse in the centre of Brussels. It’s owned by real estate investor and developer Nextensa, which has several high-quality, characterful buildings in Belgium and Luxembourg.
400 visitors a day
Increase efficiency and standardisation
The building’s existing physical access control system was over 15 years old and wouldn’t integrate with other technologies. Nextensa wanted a system that would integrate easily and improve efficiency and convenience to reduce queues at the building’s main reception. It was also looking to standardise physical access control across all of its properties to increase the ease of installations for its facilities management team.
What they did
Nextensa worked with Alvem, one of Nedap’s approved channel partners, to install AEOS at Tour and Taxis. This enabled them to begin using QR codes rather than access badges. So visitors can pre-register and go straight to the tenant they’re seeing rather than waiting to register at the central reception. It also gives tenants the flexibility to manage access control for their office and the communal areas on one badge if they choose to.
Improved convenience all round
- A standardised, futureproof system with lots of opportunities for integrations.
- Support from an expert AEOS installer.
- Tenants ask visitors to pre-register to avoid queuing at the building’s reception.
- Central receptionists are free to focus on other tasks.
- Improved hygiene as people aren’t handling visitor cards.
What they said
Olivier Kempen, hospitality manager at Tour and Taxis says of their new AEOS system: “AEOS is much more efficient to manage than our previous system and allows us to create a wow factor for tenants and visitors. Visitors often forgot to return their badges but with QR codes that’s no longer a problem. Another big advantage, which is in line with GDPR too, is that we don’t have to record visitors’ data. This saves a lot of time for our central receptionists and for visitors. If it was a busy day, we’d sometimes have 30 people queuing at reception to register.”
Rigo van Eycken, IT manager at Tour and Taxis, adds: “If you look at AEOS there’s a huge range of software possibilities and integration options. They might not all be needed in the Tour and Taxis building, but AEOS meets all our requirements for now and offers lots of potential for all future projects. And that’s important for us. When it comes to investing in technology, we want it to be futureproof – and that’s certainly the case with AEOS.”
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