About Otis

We move 2.4 billion people a day and maintain more than ~2.4 million customer units worldwide, the industry’s largest portfolio. We can be found in many of the world’s most recognizable buildings as well as the busiest transportation hubs and retail centers. We are everywhere people are on the move.

Otis is 72,000 people strong, including 44,000 field professionals, all committed to manufacturing, installing and maintaining products to meet the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

AEOS integration

The integration between AEOS and Otis elevator streamlines the synchronization of credential and user information for both horizontal and vertical access control.

This collaboration enhances operational efficiency, strengthens security, and improves user satisfaction.

It is an ideal solution for smart buildings, multi-tenant offices, and high-security facilities requiring seamless management of both doors and floors from one single user interface, AEOS.

Developed by braXos

Founded in 2013, braXos is recognized as a market leader in physical access enablement, composing data synchronizations that enable interoperability in complex physical access ecosystems. Deployed across 5 continents, we specialize in activating seamless communication between all the critical software infrastructure that connects hundreds of disparate software and hardware solutions essential to control and power physical access.

  • Credentials managed in AEOS are automatically synchronized with the braXos user cache or directly with the lift manufacturer’s database (if in use). This ensures that users can access designated floors and elevators without the need for duplicate credential setups or manual intervention.
  • Updates to credentials in AEOS, such as revocations or modifications, are instantly reflected in the elevator system, maintaining consistent access policies across the building.
  • Role-based access control ensures that only authorized users can access specific floors or use elevators. Sensitive areas, such as executive floors or restricted zones, are safeguarded by tailored access permissions.
Supported languages English
Supported regions Europe, Africa, Australia, Asia, Middle East, New Zealand, America
Industries Multinationals, Industry, Public venues, Airports, Banking & finance, Casinos & gaming, Central monitoring stations, City surveillance, Commercial building, Critical infrastructure & utilities, Education, Government, Healthcare, Manufacturing & industrial, Residential, Retail, Sport and leisure, Transportation, Telecom
Integration type Elevator control
Integration level Webservice, Socket Interface
Supported AEOS version braXos Crescendo version 1.0 or higher is compatible with AEOS version 2019.1 to 2023.1, with some features being version dependent